Position Summary:An Assistant Manager is responsible for establishing and maintaining customer service. He/she is responsible for the various tasks involved in the overall operation of a store including measuring business trends, maximizing sales/profitability by developing staff, controlling expenses, shortages and all aspects of merchandising and inventory control.Principle Responsibilities:· Ensure that each customer receives outstanding service by providing a friendly environment which includes greeting and acknowledging every client, maintaining outstanding standards, solid product knowledge and all other components of customer service.· Recruit, train, develop and communicate with all staff as well as assess performance on a regular basis.· Implement and maintain customer service standards.· Maintain all merchandising standards, display presentation, signing standards and monitor inventory levels.· Plan and assign daily goals, tasks and assignments. Assure proper completion through follow-up.· Assist in monitoring sales performance, through the analysis of sales reports and comparison shopping. Assist in adjusting strategies.· Maintain adherence to all Company policies and procedures.· Management of all office tasks including management of funds and media, receiving, inventory and payroll.· Any other duties as assigned by supervisor.Essential Physical Requirements: (Lifting -Exactly how much, bending, climbing, driving equipment)· Ability to process information/merchandise through system and POS Register system.· Ability to communicate with associates and guests.· Ability to read, count, and write to accurately complete all documentation.· Ability to freely access all areas of the store including selling floor, stock area and register area.· Ability to operate and use all equipment necessary to run a store.· Ability to climb ladders.· Ability to move or transfer merchandise throughout the store generally weighing 0 - 50 pounds.· Ability to work varied hours/days/locations to oversee store operations.· Must have reliable transportation and be willing to travel via car, plane or train when necessary.
Important Safety Tips: You should find out as much as you can about the company. Meet your prospective employers/employees face to face. You should NOT have to provide your bank account details. Stay safe - read our safety tips.