As a leading system integrator, ASI builds world-class IT solutions that fit the unique requirements of our customers. Representing the most influential OEMs in the industry, ASI rides on the cutting edge of the technology wave. That is, we know technology, where it's been, and where it's going. The solutions we represent, implement, and support are designed to launch customers from their current state into a more mature IT arena, setting them above competition. We strive to build quality solutions that bring efficiency, effectiveness, and return on investments.Position SummaryWe are currently seeking full time Field Technicians in New York City, Brooklyn and Bronx. This is a temp to perm assignment. Field Service Technician employee provides installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction. In this role, you will have ownership of customer problems or incidents until the situation has been resolved to the customer's satisfaction and or in compliance with agreed upon Service Level Agreements. You will perform Tier II/III work on products and services of medium-high complexity. Tier II/III products include large Servers and Mainframe computers and peripherals, large system printers and plotters, enterprise level Servers, networks and software, item processing reader/sorters and networking issues on imaging systems, medium/high complexity networking/communications equipment, network and systems management/protocols (Ethernet, Token-Ring, StarLAN, NetBIOS, X25). Primary services include hardware maintenance, installation, network management, multi-vendor maintenance and software support.ResponsibilitiesProvide installation, maintenance on desktop computers, laptops, printers, scanners and other equipment at various locations within an assigned territory/regionProvide continuity of customer operations and high levels of customer satisfactionMinimum QualificationsQualified Candidates must have A+ (REQUIRED First) or Network+ certifications.Candidates should also have AT LEAST one of the follow:2 year degree in electronics or computer technologyHigh school diploma or GED and at least 2 years of hands-on POS/ATM repair experience in a customer field environmentHigh school diploma or GED and at least 2 years of PC repair experience in a customer field environmentMust have the ability to carrying and lifting a tool kit/parts of varying weights (1- 50 lbs.) and prolonged travel as neededMust pass comprehensive background check including credit check, criminal, driving record, and drug screenCar is a plusRequired Skills:Servers, Mainframes, Computers, Peripherals, Printers, Plotters, Networks, Software, Network, Ethernet, Token-Ring, StarLAN, NetBIOS, maintenance, repair, InstallationWe strongly encourage women, minorities, individuals with disabilities and veterans to apply to our job openings. EOE.
Important Safety Tips: You should find out as much as you can about the company. Meet your prospective employers/employees face to face. You should NOT have to provide your bank account details. Stay safe - read our safety tips.