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  1. IT Support Specialist  Level I – Personal Computers

    Position:  IT Support Specialist  Level I – Personal Computers Client: NYC Government Agency Location: New York, NY Start Date: early-mid Sept Duration: 2 years Hourly Rate: $35  Assignment: Minimum 4 Years experience as a Personal Computer Technician is required Work independently as a technician resource person in troubleshooting, diagnosing and problem resolution of personal computer operations, peripheral devices and connectivity to local & wide area networks. Perform optimization of ...

  2. Helpdesk Technician/ LAN Admin

    Skills: Helpdesk Support / IT Consulting / LAN Admin / Troubleshoot Client/Server Configurations / Windows / MAC  Responsibilities Include:  Implementing business solutions on Microsoft platforms / Providing timely and effective LAN administration / Providing end user support / conducting server maintenance regularly and documenting changes as related to the network / Assisting in researching and implementing new technologies / Performing on-site and remote support / Software and hardware service ...

  3. Voice Practice Manager

    Client seeks an energetic, progressive leader to manage and grow the Voice Practice within the Cloud Division. Through is merged operations, client has been providing a broad range of infrastructure, voice, and managed services offerings to our clients for over 20 years.  Client is a CISCO Gold partner and as such is aligned to the CISCO technology roadmap.  We have recently made a multi-million dollar investment in expanding our UCS platforms and now wish to further expand the range and depth of ...

  4. IT Help Desk

    Looking for an IT Help Desk professional for our client in Bethpage for a temporary assignment.  This is a long-term assignment, with the opportunity to get your foot in the door and apply for permanent positions within the organization.  Must have a solid level of technical skills/knowledge, good Customer Service, and have the ability to learn and adapt quickly.  Will be responsible for serving internal clients, handling 40-60 calls per day.  Must be flexible with hours and available every day ...

  5. 2 POS Support Roles - Nightshift 6307

    Our client in NYC is looking for a 2 night shift Help Desk Support Professionals.  You will be working on with a large international retail fashion company. HOURS:  9 PM to 4-5 AM DAYS:  5 days a week each week but the days could rotate and you may need to work some Sundays Skills & Responsibilities: *Strong PC Support Skills *Experience with POS support *Great Communication *Exchange Experience - support email systems *Provide Support via email and phones. The client is currently using *IBM's ...

  6. Network System Administrator (Windows/Exchange Server)

    Company Description We work for a local technology solution provider and IT Outsourcing Company. The Company places IT professionals with medium and large companies in Fairfield, Hudson and Westchester Counties and its surrounding area. They are currently seeking a Network Systems Administrator with hands-on Citrix experience for their Yonkers, NY client. Job Description Purpose: Ongoing administration of the network infrastructure to meet business objectives Support the network engineering ...

  7. Audio Visual Help Desk Technician

    Audio Visual Help Desk Technician Audio Visual Helpdesk Technician needed for a large Financial Services firm in New York, NY. The role requires a highly motivated and quick thinking individual to work in a fast paced environment. The right candidate who is willing to learn and has something to offer, will gain valuable real world experience in the industry in a state of the art facility. Qualifications: Experience in full time AV support in a Corporate, or Conference environment Knowledge of ...

  8. Help Desk Supervisor

    No Consulting firms.​ No sponsorship available.​ Must live within a commutable distance of Long Island, NY to be considered.​ Position: Help Desk Supervisor Job Requirements: Supervises and evaluates the performance of the Help Desk Technicians in the IT Dept.​ • Develops standards, policies and procedures for the Help Desk.​ •​Maintains a knowledge data base of technical issues affecting end users.​ • Evaluates new information systems products or services and suggests changes to existing ...

  9. Helpdesk Analyst

    We’re specifically looking for someone who will be good in the field at client sites and will take initiative to take care of our incoming work on Sundays. Hours: Sunday - Thursday 8:30 AM to 5:30 PM. You do not take this job because it's easy, you take this job because it's hard. We expect a lot from our help desk team, and so do our clients. It's not the typical IT job where you have only a few things to support; we get the pleasure of the challenge to work with many different technologies, ...

  10. Senior Engineer

    The Senior Engineer will be an experienced IT Professional who will be responsible for the following: • Project Management and execution of complex IT Projects. • Escalations from Help Desk and Engineer personnel. • Administration of our managed services platform (monitoring, system administration scripting, reporting, policies, automation of patch management and anti-virus). Department: Service Reports to: Operations Manager GENERAL SUMMARY: The Senior Engineer is responsible for maximizing the ...

  11. Entry Level/Junior Help Desk/Desktop Support

    Actively recruiting for a junior Help Desk Analyst. Position is for a growing managed service company. The right candidate will receive on the job training as this is an opportunity for an up and coming applicant with the desire to make him/herself into a senior person. No more than 0-3 years working in helpdesk capacity in a corporate setting with the following skills/desired skills: Windows 7 and end user support Active Directory administration (creating/disabling accounts) Network ...

  12. Senior Service Desk Analyst – Professional Investment Firm w/ $70B AUM

    Are you a Senior Service Desk Analyst with a proven track record of providing excellent customer service within the financial services industry? Are you a Lead Service Desk Analyst who has experience with help desk and infrastructure within a highly sophisticated technology environment? If so, read on. With offices located throughout the globe, this financial institution is a leading alternative asset management firm that is currently managing over $70B+ assets. Their tremendous growth has ...

  13. Help Desk Technician

    The Systems Support Help Desk Technician is responsible for general help desk duties, including setting up new users, user’s day-to-day application and computer issues. They manage general daily user requests for assistance and support the Network Operations department in maintaining and improving user experience and performance. Qualifications Bachelor’s degree plus 1-2 years help desk/troubleshooting or IT related experience, preferably in health care or social service Computer hardware ...

  14. Professional Services Resource Manager

      Position Overview Our client seeks a manager who will be responsible for the day-to-day management of one of our professional technical groups. The daily responsibilities include assistance with the design and fulfillment of our solutions and proposals, project resourcing, professional management, internal process management, time sheets, expenses and monthly billing administration. We seek a highly motivated self-starter who is a leader and has a technical background, exceptional communication ...

  15. Data Center Migration Lead

      Position Overview Our client seeks a Data Center Migration Lead with proven expertise working with data centers and the various supporting application and infrastructure technologies (server, network, storage, security and business applications). Qualified individuals will be working in fast-paced enterprise-level environments requiring exceptional written, verbal and presentation skills. This is a highly visible role that will have constant interaction with key clients. Candidates will be based ...

  16. Level II Support, Technical Support

    Level II Support, Technical Support About the Job No Consulting firms. No sponsorship available. Must live within a commutable distance of Long Island, NY to be considered. Level II Support, Technical Support Representative for software development firm. Responsibilities Proactively manage changes in projects, identify and communicate potential crises. Some travel - trade shows and customer meeting Provide 2nd level technical support for all customers and internal team Q & A on new releases ...

  17. Desktop Support (Field Engineer)

    TITLE: Desktop Support (Field Engineer) LOCATION: New Hyde Park, NY (all of NY – Melville, Westbury, Garden City, Staten Island, Brooklyn, Manhattan – to name a few STATUS: Permanent DURATION: On-Going NOTES: Must be US Citizens/GC Holder and pass on background check. Must have a car and valid driver’s license. Two candidates interviewing DESCRIPTION: ITS is currently looking for a Technical Field Engineer to travel to various client site throughout New York/Long Island - some locations include ...

  18. Service Desk Engineer II

    GENERAL DESCRIPTION & PRIMARY ROLE The Service Desk Engineer II is primarily responsible for providing support of client incidents escalated from Level 1 Service Desk Support. This candidate is also primarily responsible for advanced service and product support of a wide variety of technologies. Must be able to manage more complex proactive events, perform advanced diagnostics and escalate to Level III Service Desk Support when necessary. The Service Desk Engineer is tasked with performing root cause ...

  19. Help Desk Support Specialist

    RELOCATION TO TALLAHASSEE, FLORIDA REQUIRED   Help Desk Support Specialist (M-F: 8:30 a.m.-5:30 p.m.) Status: Non-Exempt Office: Tallahassee Operations Center The Help Desk Support Specialist (seven days a week, 40-hour work week; schedule to vary) provides exceptional customer support to the firm's attorneys and support staff. This is a skilled position requiring at least two years of experience in a help desk environment for a law firm. This position is part of the Technology Support group, ...

  20. User Support Analyst / Administrator

    Our Delaware Client is an advanced technology leader.  They are seeking a talented analyst who can wear a number of hats successfully.  This position provides user support, including on-boarding, training and assistance as required for application/system use, implementation, and productivity improvement (software, hardware-PCs, phones, etc).  Responsibilities will also include partnering with vendors to maintain service and support.  Also, as needed, work with internal and external resources to ...