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help desk in New York City

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  1. 2 Level I IT Support Technicians 6374

    POSITION SUMMARY: Provide supplemental support for VIP end-user, associate- facing technologies that are managed by the Infrastructure Teams. These technologies include personal computing platforms (desktop, laptops, tablets, etc.), mobile devices, and conference room technologies (projectors, flat-screens, conference phones, etc.) and all associated software. Secondary responsibility would be to work with the Infrastructure Tower leads and management team on proof-of-concept pilots and support for ...

  2. Help Desk Technician

      ~~  *Provide level 1 help desk support, including diagnosis, testing, and repair of hardware and software issues  *Assist with level 2 escalation needs (locally and remotely)  *Provide customer friendly support to all levels of the organization from entry level to executive  *Ensure that proper encryption and security protocols are maintained  *Manage multiple user tickets and projects  *Assist with inventory of parts and equipment  *Assist with efficient and proper disposal of expired hardware   ...

  3. IT analyst /Communication

      ~~We are looking for motivated, creative professionals to join our IT department. You will be a part of a dynamic team, you will also learn different aspects of IT, and help others as you enhance in your career. This role is an Entry level position,  requires initiative and the ability to work in a fast-paced, diverse, and dynamic environment. In this role, you will not only learn other aspects of IT, you will provide support for customers' incidents and requests, open help desk tickets, ...

  4. Level II Support, Technical Support

    Level II Support, Technical Support About the Job No Consulting firms. No sponsorship available. Must live within a commutable distance of Long Island, NY to be considered. Level II Support, Technical Support Representative for software development firm. Responsibilities Proactively manage changes in projects, identify and communicate potential crises. Some travel - trade shows and customer meeting Provide 2nd level technical support for all customers and internal team Q & A on new releases ...

  5. IT Analyst – Desktop and Server Support

    IT Analyst – Desktop and Server Support   Core Competencies Teamwork: works well with teammates locally and at remote offices; shares knowledge and is seen as someone to go to for help; contributes in peer meetings Problem solving and decision making: demonstrates a sense of urgency; takes ownership of problems and follows temporary fixes with permanent solution. Communication: is clear and accurate in verbal and written communication; listens to peers and supported employees; follows ...

  6. Help Desk Analyst

    TOP 3 RANKED U.S. LAW FIRM SEEKS HELP DESK ANALYST FOR SATURDAY, SUNDAY, MONDAY AND TUESDAY SHIFT. HOURS ARE FLEXIBLE. - $60,000 - 70,000/YEAR + BONUS = BENEFITS MUST HAVE LAW FIRM OR LEGEAL EXPERIENCE Summary:   Under general supervision and according to established policies and procedures, the Help Desk Analyst position involves extensive team and customer interaction, maintaining positive contact with attorneys and support staff and observing confidentiality of personnel and Firm matters.   ...

  7. Help Desk Technician

    *Provide level 1 help desk support, including diagnosis, testing, and repair of hardware and software issues *Assist with level 2 escalation needs (locally and remotely) *Provide customer friendly support to all levels of the organization from entry level to executive *Ensure that proper encryption and security protocols are maintained *Manage multiple user tickets and projects *Assist with inventory of parts and equipment *Assist with efficient and proper disposal of expired hardware ...

  8. Senior Service Desk Analyst - Leading Asset Management Firm with $70B+

    Are you a Senior Service Desk Analyst with a proven track record providing excellent customer service within the financial services industry? Are you a Lead Service Desk Analyst with help desk and infrastructure in experience within a highly sophisticated technology environment? If so, read on.  This financial institution is one of the leading alternative asset management firms in the United States, with offices located throughout the globe. They currently manage over $70B+ in AUM, and have enjoyed ...

  9. Technical Support (with experience using Linux)

    • Completed or Enrolled in Masters in Computer Science \ Engineering. • In-depth knowledge and hands-on experience in Linux server management and upgrades • Experienced in monitoring and resolving issues like disk space, job failure, system performance etc from monitoring tools • Network Administration/ Management - Installation, upgrade • Tape backup automation - backup/restore and maintenance • Help Desk Support to 40 Scientists and Office Staff • Hands-on troubleshooting experience for windows ...

  10. Computer Network Administrator / LAN Admin

    Skills: Helpdesk Support / IT Consulting / LAN Admin / Troubleshoot Client/Server Configurations / Windows / MAC Responsibilities Include: Oversee client networks on a admin level.  Implementing business solutions on Microsoft platforms / Providing timely and effective LAN administration / Providing end user support / conducting server maintenance regularly and documenting changes as related to the network / Assisting in researching and implementing new technologies / Performing on-site and remote ...

  11. IT Help Desk

    Looking for an IT Help Desk professional for our client in Bethpage for a temporary assignment.  This is a long-term assignment, with the opportunity to get your foot in the door and apply for permanent positions within the organization.  Must have a solid level of technical skills/knowledge, good Customer Service, and have the ability to learn and adapt quickly.  Will be responsible for serving internal clients, handling 40-60 calls per day.  Must be flexible with hours and available every day ...

  12. Audio Visual Help Desk Technician

    Audio Visual Help Desk Technician Audio Visual Helpdesk Technician needed for a large Financial Services firm in New York, NY. The role requires a highly motivated and quick thinking individual to work in a fast paced environment. The right candidate who is willing to learn and has something to offer, will gain valuable real world experience in the industry in a state of the art facility. Qualifications: Experience in full time AV support in a Corporate, or Conference environment Knowledge of ...

  13. Help Desk Supervisor

    No Consulting firms.​ No sponsorship available.​ Must live within a commutable distance of Long Island, NY to be considered.​ Position: Help Desk Supervisor Job Requirements: Supervises and evaluates the performance of the Help Desk Technicians in the IT Dept.​ • Develops standards, policies and procedures for the Help Desk.​ •​Maintains a knowledge data base of technical issues affecting end users.​ • Evaluates new information systems products or services and suggests changes to existing ...

  14. Helpdesk Analyst

    We’re specifically looking for someone who will be good in the field at client sites and will take initiative to take care of our incoming work on Sundays. Hours: Sunday - Thursday 8:30 AM to 5:30 PM. You do not take this job because it's easy, you take this job because it's hard. We expect a lot from our help desk team, and so do our clients. It's not the typical IT job where you have only a few things to support; we get the pleasure of the challenge to work with many different technologies, ...

  15. Senior Engineer

    The Senior Engineer will be an experienced IT Professional who will be responsible for the following: • Project Management and execution of complex IT Projects. • Escalations from Help Desk and Engineer personnel. • Administration of our managed services platform (monitoring, system administration scripting, reporting, policies, automation of patch management and anti-virus). Department: Service Reports to: Operations Manager GENERAL SUMMARY: The Senior Engineer is responsible for maximizing the ...

  16. Entry Level/Junior Help Desk/Desktop Support

    Actively recruiting for a junior Help Desk Analyst. Position is for a growing managed service company. The right candidate will receive on the job training as this is an opportunity for an up and coming applicant with the desire to make him/herself into a senior person. No more than 0-3 years working in helpdesk capacity in a corporate setting with the following skills/desired skills: Windows 7 and end user support Active Directory administration (creating/disabling accounts) Network ...