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Position Title: Project Manager Division: Corporate Services
Position Reports To: Application Development Manager Date:
Major Job Responsibilities/Results:
Work with client, stakeholders, senior executives, the project team, functional and IT SMEs to ensure that project deliverables are achieved on schedule and within budget with a high level of quality and customer satisfaction.
Manage the analysis, planning, initiation, execution, implementation and closure of multiple overlapping programs and projects.
Manage stakeholder and client expectations throughout all phases of a project by using appropriate project management methods that effectively address concerns of senior management, functional owners and staff involved in the affected business processes.
Recommend continuous improvement of the overall project management process
Define and verify scope, develop project plans, and timetables; verify schedules with resources
Participate in business requirement review sessions
Develop work plans for each subproject/department and prepare summary; execute and maintain project plans
Identify, review, track, monitor and report on project status, and issue resolution
Calculate, mitigate and monitor risk, creating contingency plan and advising management, as appropriate
Adhere to the change management processes and document all changes
Monitor quality assurance and user acceptance testing stages, and document post-mortem lessons
Communicate both formal and informal project updates with all stakeholders and all divisions of the organization as necessary
Identify audience and agenda for status presentations, and schedule recurring meetings, as necessary
Create and maintain project documentation
Lead routine forums and invite staff and customer participation in process improvement
Required Skills, Knowledge and Behavioral Characteristics: Priority
5+ years of project management experience.
Experience in implementing methodologies.
3+ years of experience in the insurance industry.
5+ years experience in an Information Technology department.
Excellent written and oral communications skills and the ability to work effectively with employees at all levels in all departments/divisions.
Superior organization skills.
Experience with Project Management tools, including MS Project and Project Server HIGH
Related Non-Flexible or Other Job Requirements: Priority
Willingness to travel periodically, not extensively. Medium