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Technical Trainer, IT Software (Garden City)

  • Address:Garden City, NY 11530 (map)
  • Date Posted:04/30/13
  • Job Type:Full-time
  • Description:
  • No Consulting firms.
    No sponsorship available.
    Must live within a commutable distance of Long Island, NY to be considered.

    Senior Technical Trainer, IT Software

    Responsibilities:
    • Plan, organize, implement and conduct statewide in classroom and webinar training programs for products and customized solutions.
    • Provide encouragement to individual trainees during each class to ensure they stay motivated and inspired.
    • Design assessment papers for every training session and tracking training progress, maintaining training records, conducting training survey, analyzing user feedback.
    • Maintain and enhance existing training materials, manuals, and learning management system. Constantly striving to improve the effectiveness of training delivered.
    • Develop training courses in a variety of in-person, synchronous online, and self-guided e-learning formats as well as supporting documentation and job aids for customized solutions and new products.
    • Come up with new, interesting and innovative techniques of training.
    • Support Product Marketing in launching new products and assist with technical and help-desk support to new users of the products.
    • Assist with outreach and informational sessions for users and various professional organizations

    Qualifications
    • Bachelor's degree in computer science, engineering, education, instructional design, information systems, technology, or certification as a technical trainer
    • More than 5 years of experience in mix of technical and training roles and 2-3 years of experience in software development
    • Knowledge and development of Java, C# programming languages, J2EE and .NET development platform, ERP, CRM, and ECM enterprise applications and web service
    • Knowledge of Oracle Fusion Middleware Suite
    • Excellent presentation and classroom management skills
    • Exceptional interpersonal skills and excellent written and verbal communication skills
    • Experience with software or technical instruction including hands-on computer training, synchronous online webinars, self-paced e-learning modules, and lectures and ability to utilize multiple training delivery methods such as remote training, and self-paced course development
    • Professional proactive approach to problem solving, reliability, and the ability to rapidly learn new technologies and processes
    • Experience working independently, pro-actively completing project activities, communicating with subject-matter experts, and making recommendations for improvements in training strategies

    Desired Skills:
    • CTT+, CDIA+, PTT
    • Ability to write structured queries
    • Experience with instructional design strategies for users with varying skill sets
    • Experience with developing training modules and materials in a variety of formats, including e-learning
    • Experience with writing and/or maintaining documentation such as user manuals, reference guides, and online help text
    • Experience with webinar and e-learning applications

    Salary: $110K + bonus
    Excellent benefits.
Ad ID: 23332957
    • Posted by: DPSearch | View all ads
    • Profile: Registered user, Active since 02/2012
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