Job Title:Learning & Development FacilitatorJob ID Number:5270278-1Location:Hicksville,NYJob Description:Job DescriptionLet’s talk about building a rewarding careerYou have a proven track record of success but you’re looking for more. More responsibility. More challenges. At Wells Fargo you’ll find that opportunity. You’ll join a team of people who are intelligent, talented and share your values. You will enjoy a diverse career as you learn and grow your capabilities across our multiple lines of business. Our supportive environment can help you make a difference within the company and the communities we serve.Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.8 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through 8,700 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 36 countries to support customers who conduct business in the global economy. With approximately 265,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 30 on Fortune’s 2015 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Wells Fargo perspectives are also available at Wells Fargo Blogs and Wells Fargo Stories.Human Resources develops and implements people strategies to support Wells Fargo’s business objectives. This group manages compensation and benefits, human resource service centers, systems and payroll, finance, team member relations and assistance, talent management, learning and development, and recruiting. We work together as One HR to make Wells Fargo an employer of choice, where people are our competitive advantage. Our operating foundation is based on our ability to operate efficiently, develop HR team members, strengthen controls, and scale technology infrastructure.The Learning and Development Facilitator will proactively partner with Home Mortgage Fulfillment business groups in our Northeast Region to enhance overall performance. This will entail delivering standard training material for a defined number of courses with one or more components (e.g., new-hire, refresher, process, product or systems, customer experience skills) to a consistent audience through directive teaching methods to help individual contributors and managers develop crucial job skills.The L&D Facilitator will utilize expanding knowledge of general learning and development (L&D) programs to understand the interconnectivity and business impact of various solutions. They will provide one on one or group coaching to assist in the learning of new skills and support peers and assists with project management. The incumbent in this position may recommend modifications to instructional designers to keep course content current and to enhance L&D programs, resources, and tools.*Candidates within the preferred location will be considered*KEY JOB RESPONSIBILITIES (ESSENTIAL POSITION FUNCTIONS): Consult with entry/mid-level managers on training strategy to identify, assess, define and determine training and developmental needs as well as help create strategy related to learning. Partner with subject matter experts to understand, sequence, and obtain knowledge to ensure the transfer of learning exists for the team members. On the job training in observance of successful skill transfer to the job. Virtual training delivery Facilitate training programs for Fulfillment lines of business within Home Mortgage. Learning program delivery to include both scheduled and ad hoc on boarding, up skilling and cross-training facilitation using existing programs and materials Includes time spent in course preparation, communication to participants, logistic prep, and follow up. Provide follow-up consultation with team members and managers once training is complete. The incumbent will conduct general consulting to identify developmental opportunities which can be addressed through program facilitation to meet business objectives. Facilitate functional training for mid-level managers, requiring strong subject matter expertise and advanced facilitation skills. This role will participate and assist in the maintenance of learning programs. Provide general consulting for facilitation and project implementation. Support ongoing changes and provide training support on complex programs and changes.Keys to success in this position: Excellent verbal, written, and interpersonal communication skills Ability to work effectively in a virtual team environment Strong analytical skills with high attention to detail and accuracy Strong organizational, multi-tasking, and prioritizing skills; ability to effectively execute training delivery and administrative tasks Seeks out and acts upon constructive feedback and willingly shares feedback constructively to individuals and leadership. Ability to work and communicate successfully with a diverse group of people across multiple levels, manage multiple priorities and take direction from various levels of management.Required Qualifications 6+ months of experience in training delivery, training facilitation, or a combination of both Desired Qualifications Delivery and facilitation of training experienceStrong classroom presence and presentation skills with a dynamic presentation styleAbility to successfully use technology in the classroomAbility to influence and collaborate at all internal organizational levelsAbility to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environmentAdvanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills Other Desired Qualifications Significant exposure to home mortgage fulfillment, corresponding systems and processes Demonstrated experience in delivery and facilitation of training or other related facilitation experience facilitation of group meetings/presentations Experience with delivering soft skill new hire training Experience with Centra tools (virtual training)Job Expectations Willingness to work on-site at stated location on the job openingAbility to travel up to 75% of the time Street Address NY-Hicksville: 100 Duffy Ave - Hicksville, NYDisclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Important Safety Tips: You should find out as much as you can about the company. Meet your prospective employers/employees face to face. You should NOT have to provide your bank account details. Stay safe - read our safety tips.