A busy Heating, Air Conditioning, Plumbing and Electric service company is looking for an experienced customer service rep/back-up dispatcher.Responsibilities include:Answer high volume of calls, assist customers with scheduling service calls and estimate appointmentsDaily scheduling, routing and monitoring of service techniciansDaily contact with technicians, customer service reps and customersKeep customers informed of appointments/scheduled timesTracking of company trucksSkills/Qualifications:Minimum 1 year to 2 years customer service experienceTelephone skillsDocumentation skillsData entryVerbal communication and listening skillsMust be able to multi-taskProblem solving skillsTeam playerBenefitsMedicalDental401K with matchingPaid holidaysSick/personal time
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