USA Vein Clinics is a leading national medical services provider specializing in the treatment of venous insufficiency. Headquartered in Northbrook, IL, our 42 treatment centers comprise the nation’s only coast-to-coast phlebology practice. Our award-winning medical staff, including cardiovascular surgeons, interventional radiologists and cardiologists, provide state-of-the-art patient care using innovative technology. We provide a challenging and dynamic work environment, many opportunities for advancement, and competitive compensation and benefits. Consider joining our fast-growing team to take your career to the next level!ESSENTIAL DUTIES AND RESPONSIBILITIESStaff working under this title will be cross-trained for all functions listed. Will be assigned to work in one suite on a regular or rotating basis.Telephone Operations (Provide appropriate routing and handling of all telephone calls in the suite)Reception (Greet all visitors and patients upon arrival with a professional, pleasant demeanor, Initiate the patient registration process, Provide appropriate assistance for walk-in information requests).3. Appointment Scheduling (Schedule appointments for patients who are on the phone and/or in the suite (new and established) in a professional and pleasant manner.EDUCATION, TRAINING AND EXPERIENCEExceptional customer service skills requiredHigh School Diploma or equivalent.Minimim of 2 years experience in a fast paced, high call volume environment -- health care a plusBilingual in English and Spanish/Russian/Polish (preferred)Good computer skills required - MS Office a plusExperience with Electronic Medical Records (EMR) and Centricity -- a plusMust possess excellent oral, written, listening and interpersonal communication skills.Must be able to collaborate and interact with a diverse group of health care professionalsFlexible with ability to adapt to changes in a quick and professional manner.
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