Why us?When you become part of our team you'll play an integral part in helping our customers have a wonderful experience and also get hands on experience in our industry. Becoming a team member of our company is a great opportunity for anyone interested in business, events or at the start of their career to come along and learn a variety of skills including management and customer service.What will you be responsible for?*Basics learning how to fit our customers' needs to a solution*Building of long-lasting relationships with customers on behalf of our client*Basic knowledge and understanding of customer service support*Resolving customer complaints and escalation in a professional fashion with the objective of customer satisfaction.*Manage customer service employees by performing CSR training; CSR quality control, and other customer service related functions*Showing initiative in training and gaining new knowledge of management and leadership.*Follow policies and procedures to ensure consistent customer satisfaction*Work as a team to strive for customer satisfaction*Communicate daily with customersNO EXPERIENCE is required- We are willing to train the right people!REQUIREMENTS:Outgoing personalityGood communication and writing skillsHigh School degree or equivalentReside within easy commuting distance to our Lower Manhattan headquartersAbility to work some weekendsLove of working with people and a great attitude!If you meet the requirements and think you would be a good fit for our team, please respond to this ad with your resume.If we believe you are a potential candidate we will reach out in the next 24-48 hours to conduct further screening over the phone.
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