Position Summary: Service technicians (ST) are responsible for preventative maintenance, repairs, and electrical safety checks of physical therapy and biomedical equipment in customer clinics. STs evaluate, diagnose, and repair or perform planned maintenance on basic physical therapy and biomedical equipment. STs are also responsible for actively communicating with clinic managers to schedule and service equipment to highest standards. Essential knowledge, skills, and abilities: Knowledge of and skills in applying a wide range of specialized methods, principles, and techniques of electronics and complex medical system failures, recovery of systems, adjusting, modifying, and improving systems to include hardware and software components.Knowledge of a wide range of electronic principles and practices, operating parameters, capabilities, and limitations of electronic systems associated with complex medical systems/equipment; and of systems and component design, capabilities, configurations, limitations, and functional operation; and of various types of electronic logic.Ability to establish and maintain effective working relationships that represent that organization in a professional manner.Ability to communicate effectively, both orally and in writing.Ability to document repair actions, and submit reports on schedule.Ability to maintain approved parts inventory. Desired Characteristics:Well organizedFast learner who is comfortable working independentlyExcellent time management skills and ability to meet deadlines.Ability to develop and maintain good customer relationships.Ability to communicate highly technical issues to a customer in an easy to understand manner.Experience working on a team to deliver a solution-based service to customers.Process oriented and innovative mindset.Experience with Google Drive and Google Calendar. Qualifications:There is no minimum education requirement for this position. However, training from an A.S. Electronics, Mechanical Principles degree program or equivalent formal military technical training program is preferred, but not required. To perform this job successfully, an individual must be able to perform each of the essential responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work Environment:Work will be accomplished in various departments of the medical treatment facility or logical extension of the facility (i.e., satellite clinic, health and wellness centers). Occasionally work will be on live electrical wires, switches and transformers of various voltage levels, exposing the worker to the possibility of shock, cuts, bruises, scrapes and serious burns. Exposure to ionizing and non-ionizing radiation is possible, employees shall use appropriate safety procedures and devices as required. Physical Requirements:The nature of the work requires moderate physical effort. The biomedical equipment technician frequently is required to lift, carry or otherwise, handle, items weighing up to 40 pounds with occasional encounters involving items greater than 40 pounds. Frequent standing, walking, bending, crouching, reaching, stooping and working in cramped and awkward positions for prolonged periods is required. Frequent travel, inclusive of local driving is required. Certificates and Licenses:A valid driver’s license is required. Hourly Wage: This is a full-time position with a starting hourly wage of $16.00. Hourly wage will be based on previous experience and training. Hourly wage is subject to increase with promotion and gained experience with the company. This position will be part-time during the training phase and will increase to full-time after training is completed. * The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
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