Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities. Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all. Citi Private Bank is a trusted advisor to the world's wealthiest, most influential individuals and families. Like Citi's government, institutional and multinational corporate clients, Citi Private Bank clients receive bespoke service and access to the best ideas and solutions tailored to their unique needs and aspirations. A part of Citi's Institutional Clients Group, Citi Private Bank offers a wide range of products and services covering capital markets, managed investments, portfolio management, trust and estate planning, investment finance and banking. Among its select clients are a third of the world's billionaires, many of whom are globally minded entrepreneurs with an expectation of an institutional level of service, who take advantage of Citi's holistic approach to wealth management. Citi Private Bank is represented by more than 1,000 private bankers, investment professionals and product specialists across a network of 90 offices in 33 countries and over 128 currencies worldwide, making it the most global private bank. Job Description: A qualified candidate would have a provide track record in delivering large-scale, global, strategic business initiatives by developing business requirements and use cases to meet project objectives. Operate with an ownership mindset across the broader set of project deliverables within the overall program to better understand user needs. Key Responsibilities: • Conduct any and all business analysis needed to define business requirements and use cases to meet project objectives • Partner with key business and technology stakeholders to define scope of effort, work deliverables, and project plans and help resolve/escalate issues as needed to successfully deliver projects on time, on budget and with quality • Interact with senior CPB business and technology managers • Publish and circulate project documents (e.g., business requirements, process flows, screen designs, use cases, 'how to' guides) to all stakeholders • Actively participate in the stewardship of the Business Analysis discipline within CPB technology by quickly learning existing business practices, upholding established standards and identifying innovative ways to improve processes and toolsQualificationsKey Requirements: • Demonstrate success in managing multiple deliverables concurrently often within aggressive timeframes; ability to cope under time pressure • Strong written and verbal communication skills - will have interaction with senior technology and business managers • Strong analytical and strategic background in the financial services industry with some operational experience • Must be able to compose and deliver business documents such as business cases, business requirements, project plans, executive summaries, governance reports, etc. • Demonstrated capabilities in quantitative and data analysis (e.g., Excel, MS Access, Business Objects) • Experience in partnering with a diverse team composed of staff and consultants located in multiple locations and time zones • Proven ability to build consensus across multiple stakeholder groups through partnership • Strong relationship management skills to build enduring and productive alliances across matrix organizations • Detail-orientated with strong organizational and project management skills • 10 years financial services experience with a minimum of 5 years experience in banking • Proven knowledge of SDLC, Agile development and PMO methodologies • Expertise within the financial services industry, investment product knowledge or Series 7 a plus
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